Smarter Collaboration Master Class

About the Program


PROGRAM DATES:  December 6-8, 2022

PROGRAM FEE: $11,500
Special cohort pricing: $36,000 for a cohort of up to 4 attendees. We recommend participants attend as part of a small team from their firm or organization to maximize the impact of the program.



Smarter Collaboration Master Class: Advanced Practices to Transform Client Service and Engage Your Workforce

Now open to leaders from any professional service firm including accounting, consulting, engineering, law, and other professions.

Professional service firm leaders are being asked to solve increasingly complex problems and provide comprehensive solutions to clients and boost profits. In her books Smart Collaboration and forthcoming Smarter Collaboration, Dr. Heidi K. Gardner shows when specialists collaborate across silos, firms can earn higher margins, enhance client service, engage and retain the best talent, and gain a competitive edge.

The Smarter Collaboration Master Class focuses on how to capture those benefits and shows senior leaders how to move from a collaboration-backed strategy to real behavioral change. This engaging, highly interactive program, focuses on the structures, tools, and practical steps to promote collaboration and drive business performance.

Through case studies, interactive simulations, and in-depth discussions, participants will gain the knowledge and tools to put collaboration into action to achieve business objectives. Participants will have the opportunity to connect with Harvard faculty and peers from a variety of sectors to learn and gain insights from their experiences.

Participants are expected to have foundational knowledge of Smart Collaboration before this advanced program; materials for pre-work will be provided.

Read more about Smart Collaboration:

Coming this fall:

Photo of book, Smarter Collaboration

Managers are Trapped in a Performance-Compassion Dilemma

Alumni Story: Taking Collaboration to the Next Level; a Critical Component to Not Only Survive but Thrive

7 Strategies for Promoting Collaboration in a Crisis

The Smarter Collaboration Master Class provides a practical guide to drive collaboration-backed transformation in your firm. You will learn how to:

  • Close the gap between strategy and execution: how do you move from general buy-in to the concept of collaboration to specific actions that generate measurable advantages?
  • Revamp your performance management and compensation systems to drive out individualistic behaviors and encourage collaboration.
  • Boost your collaborative leadership skills by deploying your strengths and avoiding pitfalls.
  • Foster collaboration in hybrid working environments.
  • Develop a collaborative roadmap for enhancing diversity, equity, and inclusion outcomes.
  • Avoid collaboration overload and teamwork fatigue.

The program’s distinguished faculty provide practical frameworks to cultivate collaboration that drives business performance. The curriculum includes:

  • New research on KPIs, performance management and compensation structures to promote collaborative, cross-silo working.
  • Case studies that explore the cultural, behavioral, and structural elements underpinning the execution of collaboration.
  • Tools for analyzing collaboration including tech-enabled solutions and strategic analysis.
  • Strategies for fostering, engaging in, and leading collaboration in ways that play to individuals’ unique strengths.
  • Research on the implications of collaboration on diversity, equity, and inclusion.

The Smarter Collaboration Master Class is open to senior leaders and partners from all professional service firms including accounting, engineering, design, architecture, law, and consulting.

This master class is ideal for people in the following roles: Partner, Practice Group Head/Leader, Industry/Sector Leader, CEO, CMO, COO, CIO, CHRO, Chair, Managing Partner, and Senior Partner.

We recommend participants attend the program as part of a small team from their firm. Joining as a cohort boosts accountability and the likelihood of successful implementation.

Visit the Admissions page for information on the process.

The Teaching Team

Dr. Heidi K. Gardner – Program Chair

Dr. Rebecca Newton

Learn more about the Smarter Collaboration Master Class faculty→


Custom Programs

Need a more customized approach? We provide programming tailored to meet the specific needs of senior firm leaders. Learn more.


Harvard is authorized to offer distance education under the State Authorization Reciprocity Agreement (SARA), an agreement that allows institutions of higher education in Massachusetts to offer distance education to students residing in other states that participate in SARA. For information about SARA-related student complaint processes for distance education students, please see